BeechBand user guide 

Getting Started: Original BeechBand user guide.    

Welcome to the BeechBand Community!    

 The BeechBand was born from our founder, Carl’s, personal experience of losing his speech through Parkinson’s. As more people have tried it, the more we’re hearing that many symptoms are responding well to the device.  

We know you probably can’t wait to try it, but please read through the instructions first to be sure you get the best out of it.        

Before you start   

The Original BeechBand   
Get to know your device. 

  1. USB-C charging port   

  1. ON/OFF button     

Charging your BeechBand   

It’s important to fully charge your BeechBand before its first use.    

You’ll need a USB-C cable (not supplied).    

  1. Ensure the BeechBand is switched off and remove from your wrist   

  1. Plug your USB-C charging cable into the charging port on the side of your BeechBand   

  1. Plug your charging cable into the power source and leave to charge    

  1. After 45 minutes, remove the cable and your BeechBand is  ready to use   

    

How to wear your BeechBand   

  1. The BeechBand is worn just like a watch  

  1. It can go on either wrist, but we recommend you try it first on the opposite wrist to the most affected side of your body (if applicable to your symptoms)  

  1. Adjust the strap so that it fits snugly, but not too tight   

  1. It should sit flat on your wrist without discomfort   

        

Turning your BeechBand on and off   


  1. Make sure it’s comfortably on your wrist before you start (see above)   

  1. Press the ON/OFF button once    

  1. You’ll feel your BeechBand start to vibrate immediately in a pulsing rhythm which will continue until it is turned off (or the battery flattens) 

  1. Simply press the ON/OFF button once to turn it off 

    

When’s best to wear your BeechBand?   

This device is not to be worn continuously.   


  1. Choose a time when you have a quiet and calm environment   

  1. Try to coincide with performing an everyday task (that way you’ll start to forget it’s there)   

  1. To test the effects, try talking/walking/moving/reading/writing, depending on your specific symptoms   

  1. Be patient and don’t expect immediate results. We’ve heard that for some, the benefits build up over time   

  1. We recommend you wear the band for two hours at a time, but it can be used for up to 4 hours    

     

WARNING!    

How to stay safe with BeechBand      

  1. Avoid all liquids as your BeechBand is NOT waterproof 

  • Remove before showering, bathing or swimming 

  • Clean your BeechBand with a dry cloth   

  1. Do not expose to temperatures above 40˚C or under -5˚C   

  1. Don’t operate machinery whilst using BeechBand that would put you or others in danger should your BeechBand stop working mid-use 

  1. Do not attempt to charge your BeechBand if it’s possible that water has entered the case  

  1. Do not disassemble, modify, remanufacture, puncture or damage the device or battery  

  1. Do not remove or attempt to remove the non-user-replaceable battery  

  1.  Immediately after switching off your BeechBand, some people notice that their symptoms return and may be more pronounced for a short while. That isn’t unusual, and these same people report that their symptoms return to usual levels soon after  

        

Troubleshooting   

Something not 100% right? Read on.   

  1. If the BeechBand isn’t turning on or the vibrations stop mid-use, it’s likely that the battery has run out. Please charge your device (see instructions above)  

  1. If your BeechBand vibrations change, for example to a continuous vibration instead of a pulse, it’s likely that the battery is about to run out. Please switch off and recharge (see instructions above)  

  1. If after charging your BeechBand still doesn’t turn on, please try an alternative USB-C charging cable and power source  

  1. Still not working? Contact our support team support@beechband.com  

    

We’re here to help   

If you need any further assistance, get in touch with our team who will be happy to help: support@beechband.com   

     

Tell us what you think   

 We hope you enjoy using your BeechBand and that it relieves your symptoms enough to let you enjoy life a little more each day. Join our growing and supportive community on Facebook, Instagram, YouTube and TikTok to share your story and see how BeechBand and our team are helping change lives across the UK, and beyond.    

       

Changing your strap   

Every BeechBand comes fitted with a 20mm-wide silicone strap (suitable for most wrists). Whether for comfort or style, it is possible to fit your own.    

  1. Locate the pin on each side of the strap on the underside of your device   

  1. Using a small tool or your fingernail, move the pin towards the centre of the strap and pull the strap away from the device   

  1. Repeat for the other strap   

  1. For fitting, please refer to instructions included with your new strap   

Please note: BeechBand Ltd cannot accept any liability for any issues that occur with your BeechBand when using a strap from a third-party supplier    

    

Datasheet   

Dimensions (case)   

45mm x 50mm x 15mm   

Weight (with supplied strap)   

38 grams   

Battery type   

3.7v 380mAh lithium rechargeable   

Battery life   

3-4 hours of usage   

Charger   

Use standard USB charger (e.g. computer USB port, phone charger, USB wall socket)   

Charging plug   

USB-C   

Charge time   

Approximately 45 minutes   

Strap   

Silicon, 20mm wide   

    

       

Not completely satisfied? No problem.    

You may return your BeechBand within 45 days for a full refund if you are dissatisfied or if the product did not meet your expectations.    

The BeechBand is covered by a 6-month warranty from the date of purchase, protecting against defects in materials or workmanship under normal use. The warranty does not cover damage caused by accidents, misuse (including exposure to liquids, as the device is not splash-resistant or waterproof), or any modifications made to it. 

If your BeechBand develops a fault within the warranty period, you can return it to us and receive a replacement – just get in touch. 


 

If it doesn’t work, then what?    

We know how tough it can be to have your hopes dashed by a product that promises the world and doesn’t deliver: that’s why that will never be us. We’ll always be completely honest about what the BeechBand can and can’t do, and we know that unfortunately it simply won’t work for everyone. If it doesn’t work for you, we hope you’ll have connected with our community to find there is hope and support out there for everyone, no matter what the circumstances.    

This is just the first in what we hope will become a range of devices designed to offer relief for people with a range of symptoms. Stay connected as we hope to have news of new products to come soon.   

   

Talk to us  

We’re a patient-invented product focused purely on helping people have better days. The more we understand about what conditions and symptoms are responding well to the BeechBand and where there is room for improvement, the better. Every bit of feedback will help inform where we go next, especially when we start to look at developing our next products.   

   

Pass it on    

We truly believe in this product; our founder, and the many other users to-date, are testament to the benefits that it can offer. Help us help others just like you by sharing your experiences – the good and the bad.