Help & Support

Ordering & Delivery

Ordering 

You can order your BeechBand directly through this website. At the moment, we can only accept orders for delivery to UK addresses. 

 

Shipping 

We’ll ship your order as soon as the product is ready. We have stock available and will be producing more on a rolling basis. We aim to deliver within one to two weeks.


 

Important information 

The band is made from silicone, which is generally well-tolerated by most people with allergies. However, please check the instructions provided with the product for specific details. 

Please note that there are no magnets or Wi-Fi components in the BeechBand. Based on current information, it should be safe for people with pacemakers or deep brain stimulators (DBS). However, please consult your doctor before using the product if you have a medical device or any health concerns, and please note that the BeechBand is not a substitute for medical treatment or professional advice. 

 

Recycling   

When I’m done with it, can I recycle my BeechBand?  

Yes, please do! Recycling your old electricals is really important for the environment and a lot easier than you might think. So please, don’t just bin it.   

It’s free!  

It costs nothing to recycle your electrical and electronic devices at your local recycling centre. Type your postcode in at Recycle More to find your nearest.   

It’s the right thing to do  

Unwanted electrical equipment is the UK’s fastest growing type of waste. Yet, many items could be repaired or recycled to save natural resources and protect the environment. We’re proud to support your local authority providing recycling facilities for electrical equipment.   

It’s dangerous not to 

Old electrical gadgets that aren’t recycled end up in landfill where they will leak hazardous substances that can be harmful to local wildlife and maybe even humans.   

To remind you that your BeechBand can be recycled, it is marked with the crossed-out wheelie bin symbol. Please do not throw any electrical equipment (including those marked with this symbol) in your bin. 

It’s not just us; it’s a UK-wide scheme  

The Waste Electrical or Electronic Equipment (WEEE) Directive requires countries to maximise separate collection and environmentally friendly processing of electrical items.  

How are we helping?  

As members of the national Distributor Take-back Scheme (DTS) we’re financially supporting WEEE recycling centres nationwide.   

In the UK, distributors including retailers like us must provide a system which allows all customers buying new electrical equipment the opportunity to recycle their old items free of charge. As a responsible retailer, we have met the requirements placed on us. We hope you’ll do your bit too!   

Find out more about WEEE recycling and your nearest centre at Recycle More. 

User tips: a few other things to note

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Ignore the device

It’s easier said than done, but the best thing to do is put it on and forget about it (it should happen naturally 15-30 minutes in)

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Involve friends and family

Others often spot the positive effects first, so keep people around to get their feedback too

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It’s different for everyone

Just as we’re all individuals, the effects will vary from person to person: for some there will be a big change, instantly, for others the impact might show up in a different area than expected or come on gradually

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Give it at least six weeks

The BeechBand may not be the perfect solution for everyone, but we suggest using it consistently for at least six weeks to see if you notice any changes.  

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Wearing your band differently

In our experience, adjusting the placement of the device, like switching wrists or wearing it on your ankle, can sometimes make a difference in the results.

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Join our supportive community

Connect with us on Facebook, Instagram, YouTube and TikTok to share your story and see how the BeechBand is making a difference for people across the UK and beyond.

User stories

See our stories page for more on our users’ and symptom relief.  
Read more

The BeechBand

The innovative device offering relief
from
anxiety, speech and mobility symptoms.  
Read more

Help & support

Frequently asked questions

Find out the answers to the most common queries people have about the BeechBand.


How it works

Understand the basics of the BeechBand

Will it work for me?

Who it may help and what to expect